Course How to deal with negative comments on social networks?

Those of you who want to learn how to control the “crowd” on the internet;
Anyone who wants to learn how to turn negative reviews into positive reviews;
Administrators and brand managers maintaining company accounts on social networks;
Small and large companies whose web presence is their main focus.

• You will gain valuable knowledge about the nature of negative comments as well as
• Why and how people decide to share their negative opinion online;
• You will be able to better understand your users and their behaviour;
• You will gain the skills to deal with and respond to feedback and comments left;
• You will find out how you can learn from the mistakes mentioned by the client and improve your work;
• You will learn the pros of negative comments and how to use them to your advantage.

In the e-learning “How to deal with negative comments on social networks?” we have pulled out a lot of interesting facts and research that will make you think seriously about how to respond to negative comments. We’ve looked at the reasons people leave comments – some of them will surprise you, but they’ll also help you understand users and their behaviour.
With our interactive online training, you set the pace – with no lecturers to conform to and no travel time. Our virtual academy is “open” 24/7 so your inquisitive mind can whirl at any time. Internet access is a must, but it is the foundational requirement for all online courses.
Last but not least, upon successful completion of the training you will receive a certificate proving the knowledge and skills you have acquired, which will inevitably be an excellent addition to your portfolio of opportunities.
If we have provoked your interest or you have any questions, we are available at tel. +359 2 850 53 64 or email office@nitbg.com