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Course

Online course Successful telephone sales

Price 144.00 BGN

Teamwork is not what it used to be. Virtual environments require new approaches to managing virtual teams, learn what they are in our online training.

FOR WHOM THIS TRAINING IS SUITABLE

  • Entrepreneurs
  • Traders and sales managers
  • Trainers of sales teams
  • Managers in key positions
  • Associates
  • Agents ‘Direct Marketing’
  • Business consultants
  • Process Optimization Experts

TRAINING PROGRAMME

  • Introduction to Sales. Where should you start?
    • Stages of the sale
    • Creating a buyer persona
    • Survey and data collection
  • How to create a good first impression?
    • Communication skills
    • Asking questions – problem identification.
    • Vocal control
    • The 40-40-20 technique
    • Non-verbal communication
    • Case studies to solve
  • How to deal with objections?
    • Examples of common objections and how to deal with them.
  • Cold calls
    • 10 extremely valuable tips and techniques for cold calling
  • Ten tips for successful negotiations on the phone
  • Voice messages
    • Tips for successfully using voice messages as a sales tool
    • Case studies to solve
    • Tests
  • How to recover from a failed call?
    • Physical activities
    • Psychological approaches to coping
    • Analysis of the failed call
  • More tips for successful phone sales.

WHAT KNOWLEDGE AND SKILLS YOU WILL ACQUIRE

  • You’ll learn not only how to be a better phone salesperson, but a better salesperson overall;
  • You will learn the methods used by the most successful salespeople for years to increase their sales;
  • Techniques for non-verbal and verbal communication, and how to recover from a possible sales failure.

WHY CHOOSE OUR TRAINING

Telephone sales are an increasingly underrated tool for closing successful deals, but that doesn’t mean they aren’t effective. To be successful in them you need a lot of knowledge and skills, which you will find here.
If you study thoroughly and practice every day, it will inevitably affect not only the number of deals closed, but also the value of individual ones.
With our interactive online training, you set the pace – with no lecturers to conform to and no travel time. Our virtual academy is “open” 24/7 so your inquisitive mind can whirl at any time. Internet access is a must, but it is the foundational requirement for all online courses.
Last but not least, upon successful completion of the training you will receive a certificate proving the knowledge and skills you have acquired, which will inevitably be an excellent addition to your portfolio of opportunities.
If we have provoked your interest or you have any questions, we are available at tel. +359 2 850 53 64 or email office@nitbg.com

UPON SUCCESSFUL COMPLETION OF THE TRAINING YOU WILL RECEIVE A CERTIFICATE

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