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Online Course Business Communication and Correspondence

Duration ONE MONTH
Level Beginner
Price 144.00 BGN

Expand your knowledge and skills with the advanced course Business Communication and Correspondence. We’re looking at more theories and best practices that you can apply right away in your career.


  • Managers and management positions
  • Specialists with control functions
  • Administrative Heads
  • Executives in commercial companies
  • Managers in manufacturing and specialised services
  • Technical contractors
  • Trainees
  • For people who want to learn how to write, speak and communicate better overall.


  • Useful tips for effective written business correspondence
    • Preparation of a plan;
    • Choosing the most appropriate way to present a message;
    • How do you anticipate the audience’s reaction?
    • Researching, shaping and drafting the message;
    • Verification, correction, evaluation of the message;
    • Techniques for composing readable and effective text, including examples.
  • Tips for writing an email
    • When to and when not to use emails?
    • A plan for composing an email – what information to include in the subject line, what opening words to use, etc.;
    • Good practices in electronic correspondence.
  • Tips for talking on the phone
    • How do you talk on the phone like a professional? – drawing up a plan, presentation method, leaving voice messages, etc.;
    • How do you take phone calls?
  • Organizing and conducting business meetings
    • What to do before a meeting?
    • How do you determine the purpose of your meeting?
    • How to conduct the meeting? – drawing up the programme, inviting the participants, preparing the venue, etc.;
    • Other practical tips for meeting organizers and participants;
    • How to end the meeting?


  • Present your message or proposal in the most appropriate way.
  • Predicting audience reaction.
  • You will learn valuable practices in composing electronic correspondence.
  • Improve your communication skills for professional phone calls.
  • Conduct and close meaningful business meetings.


The Business Communication and Correspondence training will help you develop and expand your knowledge through valuable tips and techniques for communicating in professional fields. Positive working relationships with your colleagues and associates are the first step towards your big goals, we are here to facilitate and help you turn them into reality.
Take a look at part one of the Introduction to Business Communication training.
With our interactive online training, you set the pace – with no lecturers to conform to and no travel time. Our virtual academy is “open” 24/7 so your inquisitive minds can whirl at any time. Internet access is mandatory, but it is the fundamental requirement for all online courses.
Last but not least, upon successful completion of the training you will receive a certificate proving the knowledge and skills you have acquired, which will inevitably be an excellent addition to your portfolio of opportunities.
If we have provoked your interest or you have any questions, we are available at tel. +359 2 850 53 64 or email office@nitbg.com

Upon successful completion of the training you will receive a certificate

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