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Online course Introduction to Business Communication

Price 144.00 BGN

The ability to communicate and express our ideas in a way that is understandable to others – in business circles, this is the key to success. The better our communication skills, the better your working relationships and the higher your results will be. Find out how in our training.

Who is this course suitable for?

  • Managers and management positions
  • Application specialists with control functions
  • Posts in the field of information and communication
  • technologies
  • Administrative support staff with a need for
  • communication skills
  • Managing Directors
  • Executive Directors
  • Administrative Heads
  • Jobs and professions that require excellent communication skills and effective listening in working relationships with colleagues, employees, customers, or partners.

Course Agenda

  • What is communication and what stages does it go through?
  • Verbal communication in business communication
    • What is verbal communication?
    • What goals can you use verbal communication to achieve – making a good first impression, getting the information you need, getting the deal done, etc.?
  • Effective communication
    • An exercise to develop effective speaking skills;
    • Breathing exercise;
    • Other tips for effective communication – verbal skills such as voice volume, articulation, attention-getting techniques.
  • Non-verbal communication in business communication
    • What is non-verbal communication? Nonverbal language?
    • How to decipher the basic body language cues – eye contact, facial expressions, body posture and gestures?
  • Effective listening
    • What are the main barriers to effective listening?
    • Tips for improving effective listening skills.

What knowledge and skills will you get?

  • Application of communication method and techniques for effective verbal and non-verbal communication
  • Influencing skills through articulation and behaviour in meetings
  • Recognising favourable and unfavourable signs of non-verbal communication
  • Knowledge of body language and non-verbal language
  • Building effective listening skills
  • Building communication skills, effective communication, communication skills

Why choose our training?

The Introduction to Business Communication training is geared towards expanding and improving communication skills, effective listening, professional communication and building long-term relationships with your network of contacts. The right choice of communication and feedback method improves the emotional balance and quality of life that modern man strives for.
For those of you who consider yourselves professionals in verbal and non-verbal communication, we offer a advanced training – Business Communication and Correspondence – which focuses on effective written communication.
With our interactive online communication skills training, you set the pace – with no lecturers to conform to and no travel time. Our virtual academy is “open” 24/7 so your inquisitive minds can whirl at any time. Internet access is mandatory, but it is the fundamental requirement for all online courses.
Last but not least, upon successful completion of the training you will receive a certificate proving the knowledge and skills you have acquired, which will inevitably be an excellent addition to your portfolio of opportunities.
If we have provoked your interest or you have any questions, we are available at tel. +359 2 850 53 64 or email office@nitbg.com

Upon successful completion of the training you will receive a certificate

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